The chat feature of Stay in Business is a great way for employees to connect with each other, consult and provide suggestions to colleagues and team members during these improvised scenarios. The module can be accessed from anywhere in the application for instant information sharing
During disruptions, plans are deployed and personnel log into the application to update the status of various tasks. However, because disasters are erratic and unpredictable by nature, many standalone tasks are created and deployed on an ad hoc basis during a crisis. Also, plans often fall behind schedule during a crisis and employees in the thick of action might require additional support in terms of assets, resources and so on.
Group Chat – Facilitates communication between individuals belonging to a particular team or department.
Chat rooms – Can be used while different employees and teams collaborate to collectively respond to incidents.
Broadcasting – Standard messages can be sent out to all individuals in the organization.
Mobile chat – SIB’s instant messaging capability is also supported on mobile devices that use Android as well as iOS platforms.
The chat module is an integrated feature of Stay in Business that employees can take advantage of for sharing information. Business continuity plans are executed by different teams who are responsible for specific segments of the operation. The SIB application automatically creates chat rooms for each of these teams. This gives your users the convenience of chatting as soon as they log in. All they have to do is open the chat feature and join the chat room to connect with their team members. You also have the option of creating personalized chat rooms for specific groups of people from different teams.
Stay in Business lets your application administrator restrict access to these chat rooms and thereby ensure that the information that is exchanged through these channels is safe and secure. Chats are recorded for future reference and administrators can view conversations from customized time ranges.
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Disasters
