Chat Feature

Instant, secure communication built directly into your business continuity platform.

Collaborate in Real Time During Any Crisis

The chat feature of Stay In Business is a great way for employees to connect with each other, consult, and provide suggestions to colleagues and team members during improvised crisis scenarios. The module can be accessed from anywhere in the application for instant information sharing.

During disruptions, plans are deployed and personnel log in to update the status of various tasks. Because disasters are erratic and unpredictable by nature, many standalone tasks are created on an ad hoc basis — and employees in the thick of action often require additional support. The chat module closes that gap immediately.

  • Accessible from anywhere within the SIB application
  • Auto-created chat rooms for each BC/DR team
  • Secure, admin-controlled access to all rooms
  • Full chat history recorded for post-incident review
Chat at a Glance
Auto Rooms

SIB automatically creates chat rooms for every BC/DR team the moment a plan is activated

Android & iOS

Full mobile chat support — stay connected even when away from a desk during a crisis

Recorded

All conversations are logged and viewable by admins across customizable time ranges

Five Ways to Communicate

SIB's chat module supports every communication style needed during a crisis — from confidential one-on-one exchanges to organization-wide broadcasts.

Private Chat

Confidentiality can be maintained while dealing with sensitive data, or simply to avoid too many opinions or complications while responding to a tricky situation. Private one-on-one messaging keeps critical decisions discreet.

  • One-on-one secure messaging
  • Ideal for sensitive decisions
  • No unwanted audience

Group Chat

Facilitates communication between individuals belonging to a particular team or department. Keep the right people aligned without pulling in unrelated staff during an active incident response.

  • Team or department-scoped
  • Focused, relevant conversations
  • Reduces information overload

Chat Rooms

Used when different employees and teams collaborate to collectively respond to incidents. SIB automatically creates a dedicated chat room for each BC/DR team — ready to use the moment staff log in.

  • Auto-created per BC/DR team
  • Custom rooms for cross-team groups
  • Instant access on login

Broadcasting

Standard messages can be sent out to all individuals in the organization simultaneously. Use broadcasting to push critical updates, status changes, or safety instructions across the entire workforce in seconds.

  • Organization-wide reach
  • One-click mass messaging
  • Consistent information delivery

Mobile Chat

SIB's instant messaging capability is fully supported on mobile devices running both Android and iOS platforms — ensuring teams stay connected regardless of whether they are in the office, working remotely, or on the move.

  • Android & iOS supported
  • Works away from the office
  • Same features as desktop

Secure, Managed & Auditable

The SIB chat module is designed with administrator control and compliance in mind — so communication stays safe even during the most chaotic situations.

Access Control

Administrators can restrict access to chat rooms, ensuring that only authorised personnel can join and that sensitive information stays within the right channels.

Conversation History

All chats are recorded for future reference. Administrators can view conversations from customized time ranges — invaluable for post-incident review and compliance reporting.

Auto Team Rooms

The application automatically creates chat rooms for each BC/DR team. Users just log in, open chat, and join their room — zero setup required during a high-pressure incident.

Custom Room Creation

Beyond auto-generated team rooms, you can create personalized chat rooms for specific groups drawn from different teams — enabling flexible cross-functional collaboration.

Fully Integrated

Chat is not a bolt-on tool — it is a native module within the SIB platform, accessible from every part of the application for seamless context without switching tools.

Always Available

Because SIB is cloud hosted, the chat module remains accessible even if your primary office location is offline — ensuring communication continuity when it matters most.

See the chat module in action.

Explore SIB's collaboration features, test the platform, and choose a plan that fits your organization.

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